Impacted Group | Status | Reported Issue | Solution/Fix | Other Notes |
Employees | WIP | Incorrect Accrual balances for employees who had manual adjustments in eLAS in January. approx. 150 employees. | UAB team is manually reviewing this individually and should have them all corrected by end of the month. | |
| WIP | Balance Transfer for employees who recently moved from a biweekly status to monthly status (approx. 50 employees). | UAB team is manually reviewing this individually and should have them all corrected by end of the month. | ||
| WIP | Time off requests that were moved from eLAS to CTA cannot be modified at this time | UAB team has escalated this with UKG engineering support to provide a solution as soon as possible | For requests needing urgent attention - i.e. employees with a very limited accrual balance, please email us at hrmrecords@uab.edu for assistance | |
Supervisors | WIP | Supervisors of monthly employees who are not time editors are receiving emails for missed punch reports for biweekly employees in the org units they have direct reports. | Supervisors will receive email notifications for only for their direct reports. No email for missed punch reports if they are not time editors; tiles/hyper finds will be configured for direct reports only (monthly) . | 1. Supervisors will continue to have access to all employees in the org units they have direct reports. This includes biweekly employees 2. Supervisors who are also time editors for biweekly employees, will continue to receive missed punch reports |
| WIP | If supervisor is updated in Oracle after request is submitted by an employee, the new supervisor is unable to action the request | System Bug: Case open with UKG support. | ||
| Closed | Supervisors have pending requests from employees in their org units who are not their direct reports. | To clear out old requests you can use the Delete option. Use this only for employees that do not report to you. | ||
Org Admins | WIP | Org Admins are unable to action time off requests for employees in their school/unit. | Working on a solution where: a) Have the ability to action on any approvals within their school/unit (from the control center or schedule planner). | a) Org Admins will receive NO time off request email notfications. However, they will continue to receive system alerts (ie. Missed punch reports). b) Notification center will show ALL time off request for their school/unit. Can use hyperfind to filter for just direct reports if needed c) Have their default view set to just their direct reports (schedule planner, pending time off request chart tile ) d) Can submit a TOR on behalf on anyone in their school/unit Est. Timeline: 2-3 weeks |
| Open | Auto setup org admins from Campus Role Management App (CRMA). | Currently an ACF document in Oracle is required. |
WIP = Work in Progress
| Support contact Who to ask if you have questions | hris@uab.edu |